Junior Account Manager - Junior eCommerce Client Partner
Work location: Warszawa
The Client Partner role brings a mixture of account management, project management, and product support. The mission of this role is to create high Client satisfaction and product adoption.
The role mission is:
- Building long-term relationships and managing a portfolio of existing international Clients
- Acting as a trusted advisor
- Acting as the main point of contact for dedicated accounts
- Leading the Client through the product lifecycle (excellent onboarding experience, project management, advising Clients on their e-commerce activities)
- Managing end-to-end complex and high-value projects in eCommerce and Digital Marketing areas across many markets
- Driving Clients’ e-commerce ROI
- Collaborating with other departments in the organization, especially with Operations and IT, to ensure the highest quality of solutions and services
- Sharing best practices and providing feedback, contributing to the development of eStoreMedia services and its new functionalities
- Focusing on international projects (English as working language)
Please consider if those qualities describe you.
If yes, you may feel perfect in the role, and we can offer a place to utilize your talents.
We look for:
- Passionate and ambitious professional who wants to grow with an expanding organization
- Person having successful track records of working in customer-facing roles
- Excellent communication and presentation skills coupled with analytical and process-oriented mindset
- Expert having focus on detail and a quick learner who can act independently
- Three years of experience gained at a consumer goods or retail company or marketing/digital/research/e-commerce agency
- Living the “everything is possible” attitude
- Proficient with Microsoft Office, particularly with Excel and PowerPoint
- Fluency in Polish and English is a must
- Bachelor’s degree require
What you can expect is:
- Competitive salary and non-salary benefits (health insurance, benefit sport)
- Need-based office tools (laptop, smartphone)
- Employment agreement based on Labour Code
- Non-corpo approach
- Focus on development and assignments building strong competencies in eCommerce
- Home office during Covid-time, easy commuting to the Office – Underground / Metro Kabaty
About the recruitment process:
Until further notice we run our interviews online. We hope that this will not discourage you from applying. Do not worry about the "less formal" conversation mode and connecting from home. That is how we work now too!
What you can expect during the recruitment process:
- Step 1 Analysis of received applications (CVs) - at this stage we will select the CVs covering most of the features we indicated in the offer, and then contact selected candidates
- Step 2 Invitation to an interview with HR (videocall) and a numerical reasoning test (online)
- Step 3 Recruitment interview with future direct supervisor (videocall)
- Step 4 Recruitment interview with the Client Success Department Manager (videocall) *(additional step when required in the process)
- Step 5 Feedback and offer for one of the candidates (videocall, mail, phone)
If you find the role interesting, we invite you to apply via the "Apply" button or by sending your CV to hr@estoremedia.com.
* GDPR info
By clicking the "Apply", "Apply now" button or otherwise sending a recruitment application to eStoreMedia Sp. z o.o. with headquarters in Warsaw 02-797 at al. KEN 18/2 (Employer, Data Administrator), you consent to the Employer / Administrator processing your personal data contained in the recruitment application in order to recruit for the position indicated in the advertisement
