Gaining and retaining loyal customers on Amazon and Walmart.

Webinar overview

COVID-19 has brought offline shoppers online, many of them experiencing “Add to Basket” for the first time. What are their expectations and how can brands ensure they build loyalty with new online customers while meeting changes in demand?

Sharing some of their Amazon and Walmart sales strategies, learn how Bacardi and Coca-Cola geared up to gain share of category sales while ensuring they build loyalty and long term engagement.

Guest Speakers:

Simon Miles, Global Customer Director for Walmart International, Coca-Cola
Tjalling Simoons, Director, Bacardi - Germany & Alps
Marta Lacka, Global Innovation Director, eStoreMedia

Moderated by:

Marc Baker, Founder. Tyde.